Whether we like it or not, we will always be judged by 3 things:
1) The way we look
2) The way we act
3) The way we speak
Knowing how to communicate effectively is an extremely important quality in your personal and professional development. It will certainly make you or break you when it comes to surviving in the business world–especially in the customer service arena.
As a veteran journalist I have learned to perfect my communication skills over the years. Therefore, I know having a good command of the English language is a REAL SKILL that requires training and practice in order to master it. Your verbal and non-verbal skills will impact your personally and professionally.
You can’t articulate your thoughts and ideas without having good communication skills. Some people believe you either have “it” or you don’t. I say you are TEACHABLE.
If you, as an individual, desire coaching I am available. If you have children I would strongly encourage you to take a look at my Your Time to Shine Workshop series: Your Time to Shine