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Excellent Customer Service Requires Superb Communication Skills

by Auntie Bev | May 27, 2019 | Bev Speaks

If you work in a position where you must interact with the general public, this blog post is for YOU! No matter what business you’re in, you must know how to communicate effectively. Nowhere is having great communication skills more important than in a customer...

Communication Skills Are More than Mere Words

by Auntie Bev | Aug 7, 2018 | Communications, Vocabulary Skills

Communication, by definition, is “the imparting or exchanging of information.” This is generally done between people in a one-one-one setting or in a group through dialogue. As a communications professional, I know the importance of being able to express...
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